Terms & Conditions

Effective date: 2026-06-04  ·  Last updated: 2026-06-04

1. Acceptance of Terms

By accessing or using https://talktovaani.com and any associated pages (collectively, the "Service"), you agree to be bound by these Terms & Conditions ("Terms") and our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you ("User", "you") and Vaani ("we", "us", "our"). If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

We reserve the right to modify these Terms at any time. Continued use of the Service following notice of changes constitutes acceptance of the revised Terms.

2. Description of the Service

Vaani is an AI-assisted spiritual-reflection tool that draws on classical Indian texts — including the Bhagavad Gītā, the principal Upaniṣads, and the Vedas — to offer philosophical guidance, verse citations, and contemplative responses to user queries. The Service is provided for informational, educational, and reflective purposes only.

3. No Professional Advice — Critical Disclaimer

Specifically:

• Mental health and medical matters: If you are experiencing a mental-health crisis, suicidal thoughts, severe depression, anxiety disorder, or any medical condition, please contact a qualified healthcare professional, a licensed mental-health practitioner, or an emergency service immediately. In the United States, you may call or text 988 (Suicide & Crisis Lifeline). In India, iCall: 9152987821.
• Legal matters: Nothing in the Service constitutes legal advice. Consult a qualified attorney for legal guidance.
• Financial matters: Nothing in the Service constitutes financial, investment, or tax advice. Consult a qualified financial adviser.

The ancient texts cited are rendered in translation and with interpretive commentary. Vaani does not represent that any particular translation, interpretation, or commentary is authoritative, complete, or endorsed by any religious institution or scholarly body.

4. Eligibility

You must be at least 13 years of age to use the Service. If you are between 13 and 18 (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and consented to these Terms. We reserve the right to terminate access for any user we believe to be under the minimum age.

5. Acceptable Use

You agree not to use the Service to:

• Harass, abuse, threaten, or harm any person
• Generate, transmit, or promote unlawful, defamatory, obscene, or fraudulent content
• Violate any applicable law or regulation
• Attempt to circumvent, reverse-engineer, or interfere with the Service's technical infrastructure
• Scrape, crawl, or systematically extract content for commercial purposes without our prior written consent
• Impersonate any person or entity or misrepresent your affiliation
• Use the Service to train competing AI models without our prior written consent

We reserve the right to suspend or terminate access to any user who violates these provisions, without notice and without liability.

6. Intellectual Property

All original content on the Service — including the Vaani brand, website design, CSS, JavaScript, curated verse selections, original commentary, article text, and visual assets — is the intellectual property of Vaani or its licensors and is protected by applicable copyright, trademark, and other intellectual-property laws.

The primary source texts (Bhagavad Gītā, Upaniṣads, Vedas) are in the public domain. Translations and commentary produced by Vaani remain our proprietary work.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any proprietary content without our prior written consent.

7. User-Generated Content

Messages you type into the conversation interface ("User Content") remain yours. You represent that your User Content does not infringe the rights of any third party. You grant us a limited, worldwide, royalty-free licence to process your User Content solely to the extent necessary to provide the conversational response. As described in our Privacy Policy, User Content is not stored on our servers and is held only in your browser's local storage.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Third-Party Services

The Service relies on third-party providers including Cloudflare (hosting and CDN), PostHog (analytics), and Google (fonts). Your interactions with these providers are governed by their respective terms and privacy policies. We are not responsible for the acts or omissions of third-party providers.

10. Disclaimers of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Service will be uninterrupted, error-free, or secure; (b) any defects will be corrected; (c) the Service or any content is accurate, complete, or suitable for your purposes; or (d) the AI-generated responses are free from error, bias, or hallucination.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VAANI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD $100), OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY; IN THOSE JURISDICTIONS OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless Vaani and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; or (c) your violation of any third-party right, including any intellectual-property or privacy right.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Service shall first be subject to good-faith negotiation for thirty (30) days. If unresolved, disputes shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India), with the seat of arbitration in Bengaluru, Karnataka, India. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

If you are a consumer resident in the European Union, you may also have the right to access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, all licences granted to you under these Terms cease immediately. Provisions that by their nature should survive termination (including Sections 6, 10, 11, 12, and 13) shall do so.

15. Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

16. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and Vaani with respect to your use of the Service, and supersede all prior agreements, representations, and understandings.

17. Contact

For questions about these Terms: legal@talktovaani.com
For general inquiries: hello@talktovaani.com